Terms and Conditions

Please read these terms and conditions of use carefully. When you agree to purchase from Newstyle Direct, you enter into a contract with us, and you accept that you will be bound by the terms and conditions contained in this notice.

  1. This sale agreement is legally binding contact between you and Newstyle Direct.
  2. All prices include the Goods and Services Tax (GST).  Prices quoted on our website or on our television infomercials may vary from time to time.  If you purchase goods from our website, then the price you pay is the price quoted at the time you place your order with us.  If you purchase goods by calling our call centre, then the price you pay is the price advertised on our infomercial at the time you place your order with us.  You understand that the price quoted on our website may be different form the price quoted by our call centre operators or advertised on television.
  3. Access to the Newstyle Direct website shall be provided by your internet service provider.
  4. Newstyle Direct reserves the right to change the terms and conditions on this site without notice to you.  You will be bound by the terms and conditions operating at the time you placed your order with us.
  5. We will despatch your order to you with 20 days after we receive your completed order.  You agree that we are not responsible for any delay in delivery where that delay is caused by circumstance beyond our control.  These circumstances may include, among other things and without limitations, adverse weather conditions, natural disasters, strikes or international actions.
  6. If your order is delayed for any circumstance beyond our control, you agree that we will not be responsible for any loss or damage you may suffer from that delay.
  7. You must provide us with a valid postal address as well as your current residential address.  You specially agree that we are not responsible for any lost or misdirected mail or shipment to you.
  8. Titles to the goods purchased by you remain with us until you have paid for them.  Once the goods are paid for in full, the title will pass to you. Where goods are not purchased for your personal, household or domestic use, Newstyle Direct expressly excludes all conditions and warranties, expressed or implied, as to merchantability, fitness for purpose.
  9. Title in the goods remains with us until payment in full.  If you fail to pay for the goods within the time agreed we reserve the right to enter your premises to recover the goods. You understand and agree that you must inform any receiver, administrator and manger or trustee who may be appointed to manage your property or affairs that we retain title to any goods you may have purchased from us and for which you have not paid in full.
  10. You must pay postage and handling charges for each item you purchase from us.  These charges are in addition to the purchase price and are not ordinarily refundable.
  11. If you return your product for whatever reason, you must pay return postage or delivery charges.
  12. Where refunds are issued for products paid by instalments, only those instalments which have been debited from the customer will be reimbursed (less any postage and/or handling charges)
  13. You must call Newstyle Direct to obtain a product return number prior to returning your product.
  14. The product must be returned in its original packaging, complete with all contents and gifts as shipped to you.
  15. You must enclose the following details with the returned product:
  • Your name and address;
  • The address the product was sent to;
  • Your product return number (RN);
  • Your invoice number;
  • Your contact telephone number.


  1.  Newstyle Direct will not be responsible for items that are lost or misdirected.  You are strongly advised to send you returned product by registered post.
  2. When you return goods to us, we may, at our absolute discretion:
  • Refund the cost of goods;
  • Repair the goods or pay for the cost of repairs to the goods;
  • Replace the goods (to a maximum of three times)
  1. We reserve the right to investigate the alleged fault upon receipt.  If you have caused the fault in any way, or you have damaged the goods, or you have made the goods unfit for their purpose, or the goods were damaged during delivery or shipping to you, we reserve the right to return the goods to you at your cost and to charge you the full price of the goods.
  2. This sale agreement shall be governed by the law of the Sate of Victoria.
  3. Newstyle Direct will not be held responsible where your account or computer terminal is used without your consent.  It is our responsibility to maintain the confidentiality of your account and access to your computer terminal.  It is your duty to keep your credit card in a secure location, and not to divulge your details so as to permit unauthorized use.
  4. You agree that you are over 18 years of age, and that if you are under the age of 18 years that you are supervised by your parent or guardian whenever you use this website.  If you are under 18 years, Newstyle Direct reserves the right to refuse you service, to terminate your account, or to cancel your contract.
  5. Newstyle Direct shall not be responsible for any loss or damages, however occurring, resulting as a consequence of your use of this website.  Limitation of liability is extended but not limited to negligence, consequential, direct or indirect damages, including but not limited to loss of data, profit or any other loss however caused resulting from your use of this website.
  6. You acknowledge that we are not the exclusive suppliers of some products. You acknowledge that some of the products we advertise for sale may be available at other suppliers that are independent to us.  You must not return goods to us that you have purchased form another supplier.  We shall return to you any goods that you have not purchased from us at your cost.  You authorise us to provide your personal details to any law enforcement agency if you claim a refund, repair or replacement from us to which you are not entitled.
  7. You must retain your receipt as your proof of purchase from us.  We may ask you to send it to us to verify your claim.
  8. All prices include the Goods and Services Tax (GST)
  9. All invoices are payable in full before delivery, with the exception of the products that have a 3 easy time payment plan option available.
  10. Newstyle Direct reserves the right to charge interest to the Customer on overdue accounts at the interest rate of 10% per annum.
  11. Newstyle Direct will make a reasonable effort to ensure that information on the website is accurate and correct, but makes no representations as to the accuracy of the information.  Newstyle Direct assumes no liability for any errors or omissions contained on the website.
  12. If you disagree with any of the terms contained in this agreement, then please feel free to contact us.