Have been a long term customer who loves his NuWave Oven and uses it daily for the majority of my cooking.
I found the NuWave really reliable. Bought in 2011 my first one. In 2014 I bought a replacement control unit for it. Now here it is in 2020 and I am looking at the NuWave to upgrade to the latest model. Given the daily use I can not fault the appliance and have to give a big thumbs up to the customer service team who have always backed their products and helped their customers with the add ons and spares when needed.
Been fantastic to deal with Newstyle and NuWave.